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Understanding your prescription
Right Eye (OD)
OD stands for "oculus dexter" which is Latin for "right eye".
Left Eye (OS)
OS stands for “oculus sinister” which is Latin for “left eye”
Sphere (SPH) - also known as Power (PWR)
They mean the same thing: the strength of your prescription. If you’re nearsighted you will have a minus (-) before your values, and if you’re far-sighted you will have a plus (+).
Cylinder (CYL)
This is for people with astigmatism. This is when one part of the eye needs more correction than the rest. The Cylinder value is written with a minus (-) sign.
Axis
This is only for people with astigmatism. The axis is a number between 0 and 180 and determines the orientation of the Cylinder (CYL).
How to measure your PD
Your Pupillary Distance, or PD, is the distance in millimeters (mm) from the center of one pupil to the center of the other.
Can’t find your PD? No problem. You can leave the default setting of 63 which is the average measurement for adults. If we need any more information about your prescription, one of our experts will be in touch.
If you want, you can measure your PD yourself by following these steps:
  • Grab a small ruler in one hand and have your pencil and paper handy.
  • Now position yourself approximately 8 inches (20 cm) away from a mirror.
  • Close your left eye and align the 0 mm over the center of your right pupil.
  • Measure the distance from your right to your left pupil.
  • The number that lines up directly over your left pupil is your PD (an average PD for an adult ranges between 58 and 65).
Ray-ban protection plan
Protect your eyewear with Ray-Ban Protection Plan. Starting at $29.99 for non-prescription and Remix non-prescription eyewear and $49.99 for prescription eyewear, Ray-Ban Meta or Remix prescription eyewear. The term of the plan is one year and two weeks from purchase date.

What's included

One time replacement of your glasses during the term of the plan.
Plan price $29.99 for non-prescription and Remix non-prescription eyewear and $49.99 for prescription eyewear, Ray-Ban Meta or Remix prescription eyewear.

File a claim via our customer service center.

Chat with us or call 866-472-9226

Monday-Friday 8:30-5:30 and Saturday 9-5:30 (US eastern time)

What's covered

Cracked or scratched lenses
Cracked frames
Breakdown due to normal wear and tear
Defects in materials & workmanship
Limitation and exclusions apply. See Terms and Conditions for plan details

Co-pay

Per claim Co-Pay applies:
Non-prescription and Remix non-prescription eyewear at $39.99
Prescription eyewear, Ray-Ban Meta or Remix prescription eyewear at $99.99

How to purchase

Online: select your perfect pair and add Ray-Ban’s Protection Plan to your cart (activation online only).
In-store: ask an associate to add Ray-Ban’s Protection Plan at the time of purchase (activation in-store only).
Need more assistance?
Contact us or call 866-472-9226.
Hours of operation - Monday-Friday 8:30-5:30 and Saturday 9-5:30 (US eastern time)

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