- By Akshit Anthony (Writer at DealsMiner)
If you're looking for an investment that will help grow your business to maximum potential, scheduling tools are among the most effective ones available. It not only frees up your employees to focus on other projects, but it also makes life easier for your customers by allowing them to use booking software online without having to wait in line at the store.
Everyone benefits from using these techniques. The customer gets a better experience and more time is freed up for staff to spend with their families or doing something else productive. You get more sales as people have a better experience when they visit your site and you can improve your conversion rates in various custom fields.
The best way to make sure you’re getting the right traffic is to test different methods until you find one that works well for you.
So in this article we’re going to introduce you to one of our top picks for the best online scheduling tool available today.
Here comes in Trafft an amazing appointment booking system.
Let’s take a look at all of Trafft’s key functions and benefits as well with pros and cons. We’ll also tell you how much it costs. Spoiler: It’s totally affordable (even for small businesses).
Let’s go right ahead and explore this online booking tool.
What is Trafft ?
Trafft is a functional booking app that lets your clients set up appointments from the booking calendar without having to interact with anyone at your company.
It’s primarily being used by consulting businesses that sell products directly to consumers, including beauty salons, sports teams, medical practices, and fitness centers. However, there are other uses for the service besides booking travel. For instance, customers can use it for booking freelancers, musicians, and housekeeping services that helps to increase online booking experience.
According to Trafft (a company that helps marketers improve their conversion rates), using the tool will help you increase your conversion rate by 30 percent and your retention rate by 20 percent in custom fields.
As of today, this online scheduling software has helped more than 30,000 business owners and individuals manage more than 50 million appointments and meetings. Over $1 million worth of transactions is processed through Trafft every month.
Features of Trafft
Some awesome features of Trafft are mentioned below:
- Scheduling - This basic feature requests users to create an event or appointment. You can choose between creating a new event or adding an existing one. You can add multiple attendees to each event. The system automatically calculates the time and date based on the information provided. Once the event is created, you can invite people to attend via email, SMS text message, Facebook Messenger, WhatsApp, or Google Hangouts.
- Reminders - If someone doesn’t show up to an event which is not a time sensitive person, they will receive a SMS reminder or an email notification reminder about the same with this fundamental feature. This feature works across different platforms like iOS, Android, Windows Phone, and web browsers.
- Booking - Booking process is done via the website or mobile apps. Users can search for events and book them. The clients book appointments which they can also view about the status of the booking through the booking link generated while making an appointment.
- Payment - Users can make online payments for the booked event using credit cards, PayPal, Stripe, or Amazon Payments. The payment processing time is too less which leads to increase in efficiency for booking an event
- Analytics - Trafft provides detailed analytics reports so you can see which events have been most successful and is also helpful in employee management at a larger scale.
- Reports - Reports are generated daily, weekly, monthly, and yearly. These reports provide insights into the performance of your events and attendees.
- Customization - The software has an intuitive user interface and customizing the appearance of the interface is easy. You can change fonts, colors, backgrounds, and even upload logos with this slick interface.
- Integrations - There is direct Integration of Trafft with third-party tools which makes it much easier to function. With a one click option anyone can connect it with Google Calendar, Gmail, Outlook, Slack, Salesforce, Zendesk, and many others and make the services ready for users without any problem to charge funds.
Pros and Cons of Trafft
Do you still not know whether Trafft is the right and powerful software for you? We hope our list of pro and con points can help you decide which one is best for you.
Pros
- A single calendar to manage everything — Schedule meetings, appointments, events, and tasks from one place. See employee availability at one quick look due to flexible booking service.
- Automated online booking and payment systems let your clients book and pay online without having to go through an agent . You don't need to manually collect payments with various add-on features.
- Make sure to set up a dedicated landing/bookingsite for clients to book without having to go through the hassle of creating their own site.
- If you already have an existing site, embed it on your new site. You can easily integrate Trafft into your site using our embedded booking form.
- Automatic Notifications - Trafft will remind your employees and customers when they need to schedule an appoinment.
- Generate discounts for your products or services by using automatic coupon generation tools. It’s great for increasing customer loyalty and retaining existing customers.
- Connections — You may be able link third-party apps like Google Calendar, Google Docs, Gmail, Outlook, Zoom, and Mailchimp. Apple Calendar integration is expected to be available shortly.
- Price — Trafft has an extremely low price point. You can start out with the free version until your business needs to grow.
- It’s ideal for all sorts of companies which even includes all types of customer service — from small startups to large enterprises . Any business that involves people, whether it be salons, health care, photography, or music.
Cons
- There is no visual editing tool — You can use preset styles or create your own CSS for the booking form, but there is no way to customize the look and feel of the booking form. Drag-and-drop features aren't becoming more common on most web design platforms.
- If you want to remove Trafft from your site, you need to upgrade to one of our paid plans. It’s common practice for most SaaS companies.
Pricing Plans of Trafft
Before you look at the prices for the different subscription plans, let me tell you about some additional benefits for user base for appointments with ease. There are no additional charges for any annual or monthly plans offered by Trafft. You're not limited to the number of bookingsand time slots you can offer per month .
Gievn below is a list of all the available plans.
- The Free plan is where you should start your acquaintance with booking services.It has some limitations, but it is unlikely to stop small businesses from effectively automatizing their activities. Try it out so you know what to look for when you're looking at other fully functioning plans. This plan is available exclusively for one user, allows you to add up to five different service providers, and includes the Trafft logo and additional branding elements.
- If you're working for a small business with less than 20 employees, then the basic plan is what you need. You can use any number of these paid plans for as long as you want. The limitations here are in the number of available features and integrations – there are only 5 of them, and the design will still contain the Trafft branding. It costs $12 per month and $108 per year.
- With the Pro plan, you get access to 10 different tools and integrations, allowing for up to 40 people to be hired. In addition, this plan will finally remove the Trafft branding. For all this, you have to pay $24 per month or $228 per year. You can already use 80 people and 20 different tools with the Expert plan. This premium plan makes it easy for companies with offices around the globe to collaborate. The Trafft branding is removed here. The monthly cost of a Netflix membership is $48 per month, and the annual fee for an unlimited plan is $460 per year.
Our Recommendation
Can we recommend Trafft as a good app for scheduling appointments? Definitely. Trafft is a powerful tool for startup founders and solo entrepreneurs. It’ll be easy for you to start using and come fully loaded with all the tools you need to get started right away. It’ll be easy for you to use and—most important—you’ll get the job done.
With calendar, automatic bookings, payments processing, detailed analytics, and more, you'll have everything you need to run your business. It’ll be worth its price once it secures some bookings. You don't need any special equipment or software to start using these tools.